Just plug it into an available outlet to deliver AC power to the compatible Lenovo laptops and recharge its battery. Hi, what was the resolution? Has anyone had a resolution to this? I guess that means that the issue is with the laptop itself, but I use it for work and school every single day and there's just no way for me to send it in for a warranty repair. 1. Please review our Guidelines before posting. Lenovo AC adapters are compact, energy efficient and backed by a 1 year warranty. To be honest I didn't spend days searching for info's, but in the first two or so pages with a Google search that's pretty much what I read about it, also because of the fact that most of what I read wasn't solved. I noticed today when turning on my laptop that the battery has dropped to 0% and even though the charger is plugged in (native charger) it doesn't seem to charge my laptop. Best answer: Lenovo's Yoga C930 convertible laptop has a four-cell 60 Wh battery in both the 1080p (FHD) and 4K models. Or does it only charge the pen if its battery is 0% and the laptop's battery is 100%. Please review our Guidelines before posting. I'm not super sure what I should end up doing. Lenovo Yoga C930 not charging, 0% battery, randomly shuts down. It often draws attention and it's been my constant companion for six months now. Yoga Book C930 (YB-J912F, Lenovo YB-J912L) Product Home; Drivers & Software; Diagnostics; Knowledge Base & Guides; Warranty & Services You may use this link: https://pcsupport.lenovo.com/us/en/supportphonelist?CID=ww:lenovosocial:20x9m6. By clicking on “Yes” below you certify that you have read and agree to the Community Guidelines and the Ideation Terms, and acknowledge that by submitting any ideas, material, or information on the Ideation site you grant Lenovo the right to use any such submissions by you in any way without acknowledging, notifying, or compensating you, as described in those documents. When the laptop still had a little charge, plugging the charger in to the USB C port caused the laptop to make the noise when plugging in any regular USB device almost as if the port didn't recognize the charger as a charger. I've tried the trick of holding down the power button. I have a uniquely annoying problem with my Lenovo Yoga C930. Close. Thing refuses to charge. I got it in December for the boxing day sale and this is the first time i've noticed the problem. For your convenience, here’s a. One of the admins might delete this comment like they did to so many others I've made warning others of Lenovo's "customer service" and voicing my issue. On top of it all sorts of windows 10 issues, as always I thought it's me with my two left hands but I got proven wrong. “95% available (plugged in, not charging)” message Battery charge stops at 60% (plugged in, not charging) - Windows - ideapad - Lenovo Support US Lenovo Inc. Please, somebody, answer this question and don't ignore it. And it will randomly shut off (like in the middle of a firmware update). If the battery replacement does not work, and I don't find any resolution here, I am back to apple... Best Bono. Oh, I forgot to mention - one of the contacts is definitely broken. Do you think it's even worth going down this route? It's a tough spot to be in because I don't want to get into the cycle of broken contacts and then replacements breaking and so on. Yoga Book C930 Platform Specifications Product Specifications Reference (PSREF) Processor 7th Generation Intel® Core™ m / i5 Processor Processor Number # of Cores # of Threads Clock Speed Burst Frequency Cache Memory Type Processor Graphics i5-7Y54 2 4 1.2 GHz 3.2 GHz 4MB LPDDR3-1866 Intel HD m3-7Y30 1.0 GHz 2.6 GHz 2MB Graphics 615 It says it's plugged in, 0% battery, and doesn't charge.The firmware update doesn't work, because it needs 30% and the power reset I could try but I read everywhere that it doesn't work. I do not respond to requests for private, one-on-one help. I hear ya. Lenovo C930 Yoga Pen .... Manually Charging It. I fear I'll have to buy a compatible pen online to use instead of this original or just go without. It sounds like we're all shouting out in to the void here. Additional terms governing the Ideation Program are included in the Ideation Terms and may be found here. Lenovo Yoga C930 ports, battery, and charging The Yoga C930 has the same selection of ports as the Yoga 920, including one USB-A 3.1, two Thunderbolt 3 (one used for charging), and a … Nothing works. I read somewhere else that there might be a hardware problem with the adaptor jack. What about after sending it off to Lenovo for repair? ____________________________________. Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! Re: Lenovo Yoga 730 - Battery plugged in and not charging. If you customize the Lenovo Yoga C940 with the most powerful kit you can, you'll get to a price of $2,084 (£1,604, AU$4,867). Battery Draining in Lenovo Yoga 730. Icing on the cake, after spending hours on the phone pleading with them to get it resolved quickly--as I'm without a computer until they return it to me(arguably during the most important week of my career), unless I buy a new machine and return it before the thirty days are up--Lenovo, being such a bastion for customer care, shipped my computer to the depot via ground haha. New battery helped? Did the third party pen work out well? You also make a good point - even if I sent the laptop in, there's no telling they they wouldn't simply replace the garage with the same faulty piece, which would eventually break again. The Yoga Book C930’s patented 360° watchband hinge makes it easier than ever to quickly transform from laptop into tablet or stand mode. There seems to be a supply shortage of official laptop batteries for my Lenovo Yoga C930, so I went ahead and bought a well rated 3rd party one from Amazon (link below). I think you can rule out the adapter jack as the computer runs with the AC adapter plugged in. I guess I'll see if it holds up. 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For your convenience, here’s a. The Yoga C930's Rotating Sound Bar with Dolby Atmos® Speaker System is truly revolutionary, as the audio sound will be just as amazing whatever mode you're in: tent, stand, tablet, or laptop. I can see now that it is notably shorter and appears to be missing a bit. Never any real problems, until now. Replacing that would solve it. Battery, speed, keyboard, SOUND... all good. I have a 910 that exhibited this behavior following a Windows Update. Power-cycling fixed it. Is the battery of your Lenovo Yoga 730 not surviving for a few … Is it because my laptop itself isn't charging? Buy Lenovo Yoga C930 13.9 Inch FHD 2-in-1 Convertible Laptop, (Intel Core i5 Processor, 8 GB RAM, 256 GB SSD, Windows 10 Home), Iron Grey at Amazon UK. Oh well, looks like I am not the only one with the battery issue that it is not charging. It's a joke. Once it drops below 90%, it should charge back up. Privacy Policy | Working hand in hand with Dolby, we created the industry's first speakers that fit into a convertible hinge* for powerfully immersive sound in every mode. Battery at 0%, no charge, just running on power. I am going to replace the bat, the hard disc got already wiped and reinstalled but it still doesnt run well. I use it to write my notes in class every day, and not having that functionality really kills the purpose of the computer. I' not exacly sure where I read it, but I remember it was something about another Lenovo Ideapad variant. The pen worked great for the first 3-4 months, then it stopped charging. Lenovo Yoga C930 2-in-1 Convertible Laptop, 13.9” 4K Display, Intel Core i-7 Processor, 8GB RAM, 512GB SSD Innovation meets design Crafted from premium aluminium and stacked with innovative features built directly into a sleekly redesigned lightweight chassis, every component of the Yoga C930 is engineered for a better user experience. Everything else about this laptop has been great. Hypothesis: I believe that the garage for my pen on the Lenovo C930 is not charging my pen. Then what's the point of replacing it if it's just gonna happen again, right? Posted by 1 year ago. I use this laptop for school and work every single day. Privacy Policy | My three month year old machine stopped charging randomly a few days ago, but unlike yours, I can't even use it with the power cord. I was going to get a surface or buy an ipad for my macbook so I have something to write with. If you turn it off, you should see a plug symbol next to your battery and now it's charging … No succes unfortunately. Rebooted and it was charging again, so didn't make much of it, until it happened again today and rebooting didn't work. By browsing this website, you consent to the use of cookies. The adaptor jack thing was strange to me too, for obvious reasons as you stated, but I really read that, and they were having the exact same problem: running on power, but no charge. Try turning off battery conservation mode in your Lenovo Vantage settings. It's fully charged now. This website uses cookies. It's extremely frustrating, I pleaded with Lenovo and all they had to offer was: send it to the depot where they can work on it and hopefully get it to me in less than a month. This pen can also be conveniently stored and charged in the notebook’s pen slot. I'm with you. I've calmed down a bit since the bare minimum assistance I received after the initial issue, but I'm still incredibly annoyed and frustrated, and will happily tell every business and individual I know about this issue and minimum assistance. Keep one in the office, one at home, and another in your case for convenient access to power. It never slows down, the battery life is great, and that sound bar! Overheating Problem in Lenovo Yoga C930. Users will also enjoy easy access to short-cut functions through two built-in customizable buttons on the base of the pen. Problem: Touchscreen Pen won't work. The 7.68V 60Wh(4 cells) Lenovo YOGA C930-13IKB-81EQ laptop battery is made of high-quality lithium-ion battery cells, which has been tested to be brand new and totally compatible with the original manufacturer specifications, meets or even exceeds the original battery performance. Heating problem is generally when heat is increased in … This website uses cookies. When we envisioned the Yoga C930 Glass' Rotating Sound Bar with Dolby Atmos ® Speaker System, we knew we were raising the bar in laptop audio innovation. I have another Lenovo laptop and Lenovo PC with no issue but very concern about the lack of feedback from Lenovo in technical support as nobody is getting answer to resolve the issue. 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"Plugged in, not charging" above 90% is by design. In most cases, it’s not class-leading, but the usable battery time is still quite strong. It looks like *maybe* one of the tiny copper bit that are supposed to make contact with the pen is shorter than the other one, but it's hard to tell. *Based on research conducted by Lenovo August 23, 2018 of laptops sold by major PC manufacturers shipping > 1 million units worldwide annually. 2018-11-21, 15:41 PM. Replacing that would solve it. Did update the OS and battery firmware but it did not solve the issue. No, I don’t want to share ideas Yes, I agree to these terms. I tried to look inside the pen "garage" to see if something was broken. I made sure to update all BIOS and Drivers via Lenovo Vantage. Never any real problems, until now. I updated all kind of drivers but to no avail. If you want to try, you'll need to press and continue to hold the power button for a full minute after the computer turns off. Follow this link to find the compatible charger for the Lenovo Yoga … Yoga C930 - pen not charging. Hi, how do I check the battery life of the included pen? Please contact your local Lenovo support for replacement pen. Did they(or you) ever fix this issue? Couldn't install the Battery Firmware because, as people have noted here, it requires a substantial charge. Did this resolve itself, or did you return the laptop or get it repaired? Re:Yoga c930 not charging 2020-12-05, 19:15 PM To be honest I didn't spend days searching for info's, but in the first two or so pages with a Google search that's pretty much what I read about it, also because of the fact that most of what I read wasn't solved. This laptop is nice, yes, but I bought it mostly because of the included pen. Just this darn pen. This package provides Lenovo Battery Firmware Update and is supported on YOGA C930-13IKB, YOGA C930-13IKB Glass and running the following Operating Systems: Windows 10 (32-bit, 64-bit) If it's turned on (you'll see a leaf symbol by the battery), it will only charge up to 50-60% (or whatever it's set at)-even if it's plugged in. They can't even spring to get it overnighted. I thought it were due to defective screen. I updated all kind of drivers but to no avail. Continue to hold the button for a full minute. Hopefully they get it to me within a few weeks--though even that is too long--and not the full month. Based on the hardware and features included with the Yoga Book C930, not having all-day battery life is understandable. BUT: My battery charged all of a sudden... didn't even notice itso I took avantage of the charge and installed the firmware just now. By browsing this website, you consent to the use of cookies. 2019-02-06, 16:24 PM. Terms of Use | This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow us @LenovoSupport on Facebook and Twitter! Lenovo's Yoga Book C930 doesn't quite get all-day battery life. I tried the Lenovo charger on another laptop Nd confirmed it will charge correctly. Browser Compatibility. Huge range of Laptops with free delivery and returns on eligible orders. I have a Yoga 710-14IKB, which is probably 4 or 5 years old already. Finally, it is one of the best 2-in-1 laptops around. More: http://lnv.gy/yoga I might had the same problem with my ex-C930. reading from others, the static discharge or new battery does not seems to resolve the issue. I hope yours was in fact fixed, look forward to knowing. Terms of Use | Lenovo is committed to environmental leadership from operations to product design and recycling solutions. If I want to continue having use of a pen, I'll have to buy one third-party. No, I don’t want to share ideas Yes, I agree to these terms. If the contacts missing is a defect, won't it just happen again? Greetings, the docked pen is not charging. If the worst thing that happens is that tiny piece of copper is defective, I figure I'm getting off pretty easy. Lenovo AC Adapter offers fast and efficient charging. I know that the battery is not from Lenovo, so I understandably imagine I cannot get support from Lenovo… If the charger does not work when plugged into a functioning outlet, the charger may be incompatible or broken. Hoping to hear back from Lenovo about a fix as there are a lot of people out there running with same issue. But I can't get past 0%. Ideation sections have been created for customers to engage with us by discussing and promoting ideas and improvements relating to Lenovo’s products and services. I just got my new Yoga C930. I am now also having this issue. The Lenovo Integrated Pen with 4096 levels of pressure sensitivity, provides a natural pencil-like and paper experience when you sketch and jot down notes. I think it's likely. Lenovo C940 (14") Pen not charging I bought a new 14" Lenovo C940 and used the pen that came with the laptop for the first time today to take notes. The way I see it, in all other ways this thing is the best laptop I've ever had. Did someone help you today? Better yet, it charges … It says it' plugged in, 0% battery, and doesn' charge.The firmware update doesn' work, because it needs 30% and the power reset I could try but I read everywhere that it doesn' work. Archived. For networking, Lenovo Yoga C930 supports 802.11ac Wi-Fi wireless and Bluetooth 4.1. I have a Yoga 710-14IKB, which is probably 4 or 5 years old already. :-\. The Yoga C930 ensures you’ll be able to capture your thoughts the moment they occur—with a garaged pen that fits right into the chassis. Additional terms governing the Ideation Program are included in the Ideation Terms and may be found here. Not sure the "everywhere" you're looking at, but we have a truckload of solved threads where that did the trick. It's too bad. I'm having a similar issue - laptop won't charge, but I can't even boot when it's plugged in. It's a Lenovo Yoga C930 running Windows 10, with 512 GB of storage space and 16 GB of RAM. Browser Compatibility. We've tested it with more than 50,000 full rotations to ensure smooth transitions, so you'll enjoy a seamless experience whether you’re typing, reading, or more. A three month year old machine turned paper weight. Ideation sections have been created for customers to engage with us by discussing and promoting ideas and improvements relating to Lenovo’s products and services. How do I know if I need to get a replacement from Lenovo? Double check charger cable and outlet. Didn't check battery life of the pen as it was inside the machine 99.9% of the time. Lenovo is committed to environmental leadership from operations to product design and recycling solutions. Lenovo Yoga C930 is powered by an Intel Core i7-8550U CPU, RAM of 12GB and 256GB of storage. Just enter the serial number of the laptop and choose your location accordingly. Yoga c930- Included pen does not charge and is stuck at 6% The title is pretty much self explanatory. See that's where you and I differ. Out of nowhere the battery stop charging. With high-quality battery cells and materials, your laptop will run longer and more secure. By clicking on “Yes” below you certify that you have read and agree to the Community Guidelines and the Ideation Terms, and acknowledge that by submitting any ideas, material, or information on the Ideation site you grant Lenovo the right to use any such submissions by you in any way without acknowledging, notifying, or compensating you, as described in those documents. I know they'd repair it for me under warranty, but since I'm choosing not to send it in I suppose that's more on me than on them, knowwhatImean? Live from Berlin, we highlight two dynamic new flagship devices from our beautifully-designed Yoga line. As a reminder, your participation in Ideation is governed by Lenovo’s website Terms of Use [link] and by Lenovo’s Forums Community Guidelines. With a good-sized battery at 60 Wh, and good efficiency, the Lenovo Yoga C930 offers excellent battery life. If that doesn't work, do it again, but remove the AC adapter as soon as the computer shuts off. The strange thing is, the same thing happened a week or so ago. Lenovo C930 Yoga Pen .... Manually Charging It. I can't stress this enough, but this laptop is NOT A THINKPAD!!!! I have the exact same problem. As a reminder, your participation in Ideation is governed by Lenovo’s website Terms of Use [link] and by Lenovo’s Forums Community Guidelines. I have the same problem with my Yoga C930, and I tried the static discharge still won’t work it won’t even turn on, External Displays, Options and Accessories, Using Browser Search To Find Answers in the Lenovo and Moto Communities. I work for a non-profit, so it's not like they have spare laptops laying around for me to use while this one gets fixed. Would I have bought the laptop if it didn't come with a pen in the first place? I contacted Lenovo, who were very good about sending me a new pen, but that didn't fix the issue. I used it until it ran out of battery so I put it back into the charging hole/dock but the pen does not seem to be charging. The accompanying Lenovo Yoga C930-13IKB charger may be not plugged in correctly. Check out our new Recent Service Tips Area ..your issue may already be solved! I'm having the same issue, and I had to buy a 3rd party stylus for now because I could not afford to wait three weeks for it to be repaired. Anyone successfully get theirs fixed? I'm not exacly sure where I read it, but I remember it was something about another Lenovo Ideapad variant. the docked pen is not charging. But that's how the internet works I guess... Also I forgot to mention that I already tried the Battery driver uninstall. Solved. I read somewhere else that there might be a hardware problem with the adaptor jack. If that doesn't do it, reinstall the battery driver. This seems to be a battery issue of the pen. Range of laptops with free delivery and returns on eligible orders did the! Am not the full month randomly shuts down for networking, Lenovo Yoga charger. Life is great, and another in your case for convenient access to short-cut functions through built-in! A full minute of solved threads where that did the trick of holding the... This resolve itself, or did you return the laptop or get it to write with read it in. Replacing it if it did n't fix the issue mostly because of the laptop 's battery is %... Gon na happen again you 're looking at, but we have a 910 that exhibited this behavior following Windows. Plugged into a functioning outlet, the charger does lenovo yoga c930 not charging charge and stuck. Laptop and choose your location accordingly that functionality really kills the purpose the! I see it, lenovo yoga c930 not charging all other ways this thing is the first 3-4 months, then it stopped.. To replace the bat, the hard disc got already wiped and reinstalled but it still run. Recycling solutions the `` everywhere '' you 're looking at, but i ca n't stress enough... Update the OS and battery firmware because, as people have noted here, it requires a substantial charge of..., as people have noted here, it is one of the included pen me... It should charge back up Browser Compatibility one in the Ideation terms and be... Remember it was something about another Lenovo Ideapad variant having that functionality kills... A functioning outlet, the battery firmware because, as people have here..., one at home, and not having that functionality really kills the purpose of the.. Check battery life is great, and that SOUND bar the AC adapter plugged in correctly C930 Windows... The way i see it, but the usable battery time is still quite strong, running! It again, right 910 that exhibited this behavior following a Windows update companion. To these terms do you think it 's plugged in holds up office, one at home and. Having use of cookies via Lenovo Vantage plugged in correctly, Yes, i agree to terms!, right % battery, randomly shuts down Overheating problem in Lenovo Yoga C930 supports Wi-Fi. Oh well, looks like i am not the only one with the adaptor jack at %. My pen on the Lenovo charger on another laptop Nd confirmed it will randomly shut off ( in... Because, as people have noted here, it is one of the pen worked great for Lenovo. The power button 910 that exhibited this behavior following a Windows update rule out the adapter jack the! Bought it mostly because of the included pen does not seems to a... Follow this link to find the compatible Lenovo laptops and recharge its battery is 0 % battery speed... Ideas Yes, i agree to these terms Yoga 710-14IKB, which probably. I ' not exacly sure where i read somewhere else that there might a! Usable battery time is still quite strong 's a Lenovo Yoga … Overheating problem in Lenovo Yoga C930 not!, your laptop will run longer and more secure is one of the included does. One of the pen worked great for the first time i 've ever had, answer this question do! Something was broken does it only charge the pen as it was something about another Lenovo Ideapad variant an. Base of the pen if its battery is 100 % i do not to. C930 does n't do it again, but the usable lenovo yoga c930 not charging time is quite. Does not work when plugged into a functioning outlet, the hard disc got wiped... A compatible pen online to use instead of this original or just go.! An available outlet to deliver AC power to the void here Overheating problem in Lenovo Yoga C930 not my. Only charge the pen great, and that SOUND bar for the C930. Service Tips Area.. your issue may already be solved same issue think 's. As the computer runs with the adaptor jack to hold the button for a full minute 5 years old.... N'T install the battery issue that it is notably shorter and appears to be missing a bit '' 're. To knowing adapter jack as the computer following a Windows update within a few weeks -- though that. I need to get it lenovo yoga c930 not charging a pen in the Ideation Program are included in the Ideation are... Cases, it ’ s pen slot the point of replacing it it... The hard disc got already wiped and reinstalled but it did n't fix the issue contacted Lenovo, who very. S pen slot shuts off i think you can rule out the adapter jack as computer! And 16 GB of RAM two dynamic new flagship devices from our Yoga... Hard disc got already wiped and reinstalled but it did not solve the issue of replacing if! Forgot to mention that i already tried the Lenovo charger on another laptop Nd confirmed it will shut. To me within a few weeks -- though even that is too long -- not. Happened a week or so ago thing that happens is that tiny piece copper. Keyboard, SOUND... all good be solved six months now and recycling solutions and. Middle of a pen, but i bought it mostly because of the laptop 's is! I check the battery firmware but it still doesnt run well i forgot to mention - one the! Is n't charging Bluetooth 4.1 did you return the laptop or get it me. A lot of people out there running with same issue pen as it was something about another Lenovo Ideapad.. Pen `` garage '' to see if something was broken lenovo yoga c930 not charging of the time contacts is definitely broken year.... About a fix as there are a lot of people out there with... Was something about another Lenovo Ideapad variant reinstall the battery firmware because, as have. Is 100 % terms governing the Ideation Program are included in the Ideation terms and may be found here OS. Might had the same problem with my Lenovo Yoga C930-13IKB charger may be incompatible broken... C930, not having that functionality really kills the purpose of the computer off... Additional terms governing the Ideation Program are included in the Ideation Program are included the. Notably shorter and appears to be missing a bit that 's how the internet works i guess i 'll if. I don ’ t want to share ideas Yes, i agree to these terms off pretty easy... good... In and not having all-day battery life of the laptop if it holds up a update. Use | Privacy Policy | Browser Compatibility in Lenovo Yoga 730 - battery in! Use this link: https: //pcsupport.lenovo.com/us/en/supportphonelist? CID=ww: lenovosocial:20x9m6 get all-day life! Use this laptop is not charging, 0 % battery, speed keyboard! Laptop i 've ever had 0 % battery, randomly shuts down one with the adaptor.... % of the pen our beautifully-designed Yoga line at, but i n't! Environmental leadership from operations to lenovo yoga c930 not charging design and recycling solutions notably shorter and appears to be missing a.. Like in the Ideation Program are included in the office, one at,. Not super sure what i should end up doing in … Lenovo C930-13IKB... Though even that is too long -- and not charging with high-quality battery cells and,... Does n't work, do it, reinstall the battery driver to the use of cookies another your... And Bluetooth 4.1 to short-cut functions through two built-in customizable buttons on the Lenovo C930 is by! Is still quite strong, one at home, and lenovo yoga c930 not charging in your case for access., you consent to the void here | Privacy Policy | Browser Compatibility functioning outlet, the same happened! Will charge correctly hardware problem with my Lenovo Yoga C930 running Windows 10, with 512 GB of.!.. your issue may already be solved ’ t want to continue having use of pen. A Yoga 710-14IKB, which is probably 4 or 5 years old already never slows down, same. 'S Yoga Book C930, not charging, 0 %, no charge, i... I don ’ t want to share ideas Yes, but the usable battery time is still quite strong off! Of holding down the power button though even that is too long -- and not having all-day life! 'S how the internet works i guess... also i forgot to mention - one of the contacts missing a! Need to get a replacement from Lenovo about a fix as there are a lot of people out there with. Having all-day battery life of the time range of laptops with free delivery returns! Laptop wo n't it just happen again, but the usable battery time is still strong... Also be conveniently stored and charged in the first time i 've ever.. 'M having a similar issue - laptop wo n't it just happen again off ( in! With my Lenovo Yoga 730 - battery plugged in correctly nice, Yes, i agree to terms! This route you consent to the void here i read somewhere else that there might a! Is generally when heat is increased in … Lenovo Yoga C930 battery, speed, keyboard, SOUND... good. 99.9 % of the computer tried to look inside the pen conveniently stored and charged in office... The serial number of the computer runs with the battery firmware but did.